{"id":37092,"date":"2020-06-19T08:31:09","date_gmt":"2020-06-19T13:31:09","guid":{"rendered":"https:\/\/cimeaventures.com\/?page_id=37092"},"modified":"2026-04-23T16:38:33","modified_gmt":"2026-04-23T21:38:33","slug":"policies","status":"publish","type":"page","link":"https:\/\/cimeaventure.com\/en\/policies\/","title":{"rendered":"Policies"},"content":{"rendered":"\r\n<h3 class=\"wp-block-heading\">Our protocols for the health and security of all<\/h3>\r\n\r\n\r\n\r\n<p>Team Cime Aventures is dedicated to respecting the physical distancing and sanitation guidelines in place with the utmost seriousness, and we ask that you do the same for the well-being of all.<\/p>\r\n\r\n\r\n\r\n<ul>\r\n<li><strong>Flexible cancellation policy<\/strong>: If the government does not permit your stay in the Gaspesie, or if you have symptoms and must cancel your reservation, you will not be financially impacted by us. Your vacation plans are disrupted because of another reason related to the Pandemic? We will modify the dates of your stay at no charge with no expiration dates.<\/li>\r\n<li><strong>The wearing of a mask is mandatory<\/strong> on buses. <strong> HAVE YOUR OWN MASK<\/strong><\/li>\r\n<li><strong>Check in and signature online<\/strong><\/li>\r\n<li><strong>No paper <\/strong>exchange of any kind at the front desk<\/li>\r\n<li><strong>Exterior front desk<\/strong> kiosk<\/li>\r\n<li>18 <strong>hand washing and disinfection stations<\/strong><\/li>\r\n<li><strong>Physical distancing signage in all common areas<\/strong><\/li>\r\n<li>Repeated <strong>cleaning and disinfection of sanitary blocks<\/strong> 8 times daily<\/li>\r\n<li><strong>Removal of bedding and towel rental service<\/strong>, please bring your own<\/li>\r\n<li><strong>Disinfection by pulverization<\/strong> of equipment, accessories for rent and buses <strong>after each use<\/strong><\/li>\r\n<li><strong>2020 season: Closing of restaurant, pool and aerial obstacle course<\/strong><\/li>\r\n<li><strong>Maximum<\/strong> number of occupants in the Eco-lodges and the Yurt: <strong>4 people<\/strong><\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Our helpful tips for your travels<\/h3>\r\n\r\n\r\n\r\n<ul>\r\n<li>In general, anticipate long pauses; movement promotes virus propagation. Take the time to experience more and visit less. Pay ode to the slow mode. You&#8217;ll get a taste for it!<\/li>\r\n<li>Your reservations are made, but you would like to revise or modify your itinerary to prolong your trip? The majority of tourist companies have relaxed their policies and will be in a position to accommodate you.<\/li>\r\n<li>Re-Verify your booking to avoid any surprises on arrival :\r\n<ul>\r\n<li>Does the schedule work?<\/li>\r\n<li>Do you know what equipment is required?<\/li>\r\n<li>Do you need to rent equipment?<\/li>\r\n<li>Have you signed the online form?<\/li>\r\n<li>Find out about the organizations you will be visiting<\/li>\r\n<\/ul>\r\n<\/li>\r\n<li>Plan the menu for your entire stay. Why not take the opportunity to do it with the kids? Many restaurants and retailers are innovating their contactless pick-up service and are even delivering to campsites and holiday establishments. It will be more preparation, but if it&#8217;s any consolation, it is more work for everyone during a pandemic.<\/li>\r\n<li>Save your itinerary on your phone. It makes an excellent alternative to exchanges and the use of paper.<\/li>\r\n<\/ul>\r\n\r\n<p><!--StartFragment--><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Our advices for your Luggage<\/h3>\r\n\r\n<p><!--EndFragment-->We trust that you are already packing pros. In addition to your regular travel essentials, here are some important items to remember :<\/p>\r\n<ul>\r\n<li>Hand sanitizer<\/li>\r\n<li>Personal protection barrier mask<\/li>\r\n<li>All-purpose cleaner spray: disinfect your campsite&#8217;s water intake, car doors, and picnic tables in stop areas<\/li>\r\n<li>Paper towels (A great firestarter after use!)<\/li>\r\n<li>A tablecloth for your campsite picnic table<\/li>\r\n<li>If you have them, bring your own life jackets, paddles and water shoes. Your equipment fits you best and won&#8217;t have to disinfect it!<\/li>\r\n<li>Bring more clothes to avoid laundry. Less virus propagation, but above all, less washing while travelling! No one is going to complain!<\/li>\r\n<\/ul>\r\n<h3>When you reserve with us, you must accept this code of conduct.<\/h3>\r\n<p>Prevention and safety measures are everyone&#8217;s concern. As a Cime Aventures client, you have an important role to play in ensuring that the public health recommendations that seek to limit virus propagation are respected. Help us in our efforts to see to the secure and respectful cohabitation of everyone on our site.\u00a0<\/p>\r\n<p>This, like all the regulations, can be modified on short notice.\u00a0<\/p>\r\n<p>AT ALL TIMES: PROHIBITION FROM PRESENTING ONESELF AT CIME AVENTURES of anyone positive for COVID-19, or who believes they have been in contact with a person declared positive.<\/p>\r\n<p>If you develop symptoms of COVID-19 while camping:\u00a0<\/p>\r\n<ol>\r\n<li>Leave the premises<\/li>\r\n<li>Immediately notify management, who will initiate the appropriate protocol.<\/li>\r\n<li>Contact the Ministry of Public Health at 1 877 644-4545 and comply with their directives, particularly regarding quarantine measures.<\/li>\r\n<\/ol>\r\n<p>As a visitor, I agree to respect the following rules:<\/p>\r\n<p>(in addition to any order or directive from a public authority.)<\/p>\r\n<ol>\r\n<li>No guest or visitor is allowed on the campsites or at the accommodation units. Only the persons identified as being part of the reservation have access to the establishment.<\/li>\r\n<li>At all times, compliance with hygiene measures and instructions for physical distancing according to the public health rules in place.<\/li>\r\n<li>Access is prohibited to recreational areas and common buildings. Ban on organizing or participating in social gatherings, regardless of the site.<\/li>\r\n<li>Wearing a mandatory mask on buses at all times and in all common areas where physical distancing is not practical<\/li>\r\n<li>Respect for the distance indicators in the queues<\/li>\r\n<li>Pets: kept on a leash at all times. Avoid contact with other animals or other campers.<\/li>\r\n<li>All government regulations not specified in this contract remain in effect.<\/li>\r\n<\/ol>\r\n<p>***Failure to comply with any of these regulations is a serious offence which may lead to immediate expulsion and termination of the contract, without compensation or reimbursement***<\/p>\r\n<p>If you are a witness to a breach of these rules of conduct, please avoid confrontation and report the situation to management.<\/p>\r\n<h3 class=\"block-editor-rich-text__editable editor-rich-text__editable\" role=\"textbox\" contenteditable=\"true\" aria-multiline=\"true\" data-is-placeholder-visible=\"false\" aria-label=\"R\u00e9digez un titre\u2026\" aria-autocomplete=\"list\">\u00a0<\/h3>","protected":false},"excerpt":{"rendered":"<p>Our protocols for the health and security of all Team Cime Aventures is dedicated to respecting the physical distancing and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":37126,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.8 - 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